What about shipping and delivery?

We use EMS Express (Korean International Post) delivery for USA. All of our shipments leave the South Korea and will likely spend time in the customs for the country where the shipment arrives. We cannot provide any customs clearance estimates, but in most cases, shipments may spend anywhere from three to five days in customs. 

IMPORTANT: Any customs or import duties are charged once the order reaches its destination country and must be paid by the recipient of the order.

Are purchases tax deductible?


Will my order get to me without any issues?

Please, contact us  +82 02 5650 801, EMAIL US with us (Mon–Fri 9:30AM–6:30PM Korean time)

 How do I change or cancel my order?

Please, contact us  within one hour of placing your order +82 02 5650 801, EMAIL US with us (Mon–Fri 9:30AM–6:30PM Korean time)

Where is my order?

Please, contact us +82 02 5650 801, EMAIL US  with us (Mon–Fri 9:30AM–6:30PM Korean time) to learn your tracking number.

Do you ship internationally?

Yes, we do. Please, contact us +82 02 5650 801 or email us to learn about shipping to your country. 

 I received the wrong product, can I return it?

If your online order is not as expected, contact us at +82 02 5650 801 for assistance.

 My item arrived damaged, What should I do?

If you received damaged products, please retain the box, packaging and all contents, and contact us as soon as possible at +82 02 5650 801 for assistance.

 What forms of payment can I use?

For online orders we accept PayPal. Also you can pay through Western Union and MoneyGram. 

 Can't find the answer you're looking for?

Go to our EMAIL US, call us +82 02 5650 801


How can I learn Korean Skin Care?

We have online and offline training courses where you can choose the treatment that you want to learn. Detailed information you can learn by contact us +82 02 5650 801 or email us for assistance.

What if I've already taken another course?

Since our trainings are focusing on korean skin care we teach how koreans takes care of their skin. Even though you already took similar courses from other education center, at these trainings you will learn new techniques that you can use as an additional knowledge.

What are the course requirements?

 There are no specific requirements for training. Before making payment for the course please contact us +82 02 5650 801 or email us. After payment is done you will receive an email with detailed information about upcoming training.

What is the daily schedule of the training course?

After payment is done, we will make an individual schedule for the training considering time availability of both sides.  

Do I need to pay a deposit to sign up for training course?

No, we do not. You will have to pay full payment in order to make a reservation for training. As soon as payment is done, we will make a schedule for the training considering time availability of both sides.  

What if I can't make the course on scheduled day?

If you are not available to do training on scheduled day then contact us +82 02 5650 801 or email us for change the date of training.

Our team are happy to help you with the questions you may have!